Introduction
Following the UK General Data Protection Regulation (UK GDPR), maintaining the security and privacy of your personal data is a priority of EWJ Brake Testers. We are fully committed to respecting your privacy rights and ensuring your data is handled fairly and lawfully at all times. This notice outlines the personal data we may collect from you and how we use, store, and protect it.
This privacy policy applies to all interactions with EWJ Brake Testers, whether through our website https://ewjbraketesters.co.uk, by phone, email, or other communication methods.
We may update this notice periodically, and in such cases, we will inform you of significant changes.
Who We Are
EWJ Brake Testers is a UK-based provider of vehicle brake testing solutions, equipment, and services. We operate under UK jurisdiction and comply with relevant data protection regulations.
This privacy notice informs you about your rights and our obligations in relation to the collection and processing of your personal data.
Why We Collect Your Personal Data
We may collect and process your personal data for the following reasons:
- To comply with our legal and regulatory obligations.
- To fulfil our contractual obligations to you.
- To pursue our legitimate business interests (detailed below).
- Where you have explicitly given consent for us to process your data.
Our Legitimate Interests
We may process your data to:
- Respond to product or service enquiries.
- Provide aftersales support and customer service.
- Promote and market our products and services.
- Understand our customers’ needs and preferences.
- Maintain health and safety of staff and visitors.
- Detect and prevent fraud, abuse, or illegal activity.
- Handle legal claims, disputes, or regulatory matters.
Types of Personal Data We Collect
We may collect:
- Your name, address, and contact information (phone/email).
- Business name and job title (if applicable).
- Payment and transaction details.
- Communications with us (email, phone, website contact forms).
- Website usage data and technical information via cookies.
How We Use Your Data
We use your data to:
- Process orders and manage contracts.
- Provide support and respond to your queries.
- Notify you of updates to our services.
- Tailor our website to your needs.
- Send marketing communications (where you’ve opted in).
- Comply with legal obligations and cooperate with law enforcement.
Data Retention
We retain personal data only for as long as necessary to:
- Fulfil the purposes outlined in this policy.
- Comply with legal and regulatory obligations.
- Resolve disputes and enforce contracts.
Sharing Your Data
We only share your personal data when necessary and with trusted third-party providers, including:
- Payment processors.
- Logistics and delivery partners.
- IT service providers.
- Legal or regulatory bodies when required.
All third parties are bound by data protection obligations and act only on our instructions.
International Data Transfers
Your data is stored and processed within the UK and European Economic Area (EEA). We do not transfer your data outside these regions without ensuring appropriate safeguards are in place.
Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you.
- Request correction or completion of inaccurate/incomplete data.
- Request deletion (erasure) of your data.
- Object to or restrict how we process your data.
- Request data portability to another provider.
- Withdraw consent at any time where processing is based on consent.
To exercise your rights, contact us at:
Email: info@ewjbraketesters.co.uk
We may ask for proof of identity before acting on your request.
Email Marketing
If you subscribe to our newsletter or submit an enquiry through our website, you may receive occasional marketing emails from us. You can unsubscribe at any time via the link in the email footer or by contacting us.
We will never sell your email address or share it with third parties for marketing purposes.
Cookies
Our website uses cookies to improve user experience and analyze traffic. You can manage or disable cookies through your browser settings. See our Cookie Policy for details.
Complaints
If you believe we have handled your data improperly, please contact us directly so we can address your concerns. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
ICO Contact Information:
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Tel: 0303 123 1113
Website: www.ico.org.uk
Contact Details
EWJ Brake Testers
https://ewjbraketesters.co.uk
Email: info@ewjbraketesters.co.uk